I have been trying to update 2 of our computers to Windows 10 – 1903 and I run into this issue where this error shows up at around 50% – 70% of the installation process.
Feature update to windows 10 Version 1903 – error 0xc19001e2
First, I thought it was probably because I needed to install Dell updates. But after the successful installation of drivers and firmware updates and a restart of the computer, I was still getting the same error.
The computer was a Dell OptiPlex 7060 with an Intel Core i5-8500T, 8GB of RAM and an HDD of 500GB.
As a good tech do, I googled the error. There were a lot suggestions out there on how to fix it. After 30 mins of searching and reading through different forums, a post got my attention. The issue was marked solved by uninstalling the Dell Data Security and Dell Encryption. I remembered in a previous task I was working on, that I needed to uninstall the same software to fix a different issue.
After I uninstalled Dell Data Security and Dell Encryption, I was able to successfully update the computers’ OS to Windows 10 – 1903.
Here is the link on How to Uninstall Dell Data Protection Security Tools.
Here is the link of that post https://www.dell.com/community/Latitude/Dell-Latitude-5590-Windows-10-1903-upgrade-Failure/td-p/7315208